Tag: professionalism

Hard Truths: Part II

Hard truths that connect to customers are ample learning situations where you can choose just how you will respond to them. It doesn’t mean you need to like it, or that you have to look forward to it. But you can absolutely learn from it and try to keep from learning those hard truths twice!

Angry and offended person yelling at laptop on the table.

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How to deal with negative reviews 

So, the time has come. You get a notification for your posted fanfic/short story/novel and you go to check out the review only to find out that it’s — gasp —negative?!  That weird whirlwind of anger, shame, and indignation you’re feeling right now is one that we’ve all felt at one point or another. Whether it was from a particularly harsh critiquing group or an online anonymous 123username reader, it cuts deep.  So, what do you do?

A stressed woman in front of her computer with her hands over her face

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How to deal with a difficult client

No matter how good you are at being in business, there will that day where you are going to get the customer who’s just impossible to deal with.  Maybe they’re rude, maybe they’re needlessly picky, or maybe they’re just really difficult to deal with.  Whatever makes them difficult for you, here are some tips to get through those interactions that won’t leave you feeling like a doormat.

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