Let’s be real here: when you are a professional, you so often have to be a mature person and walk away without retorting or pushing back. That might be good for business, but sometimes you just want to bite back, right? Now's your moment.
Read more 3 times when it’s okay to let off a little steam with a customer
Hard truths that connect to customers are ample learning situations where you can choose just how you will respond to them. It doesn’t mean you need to like it, or that you have to look forward to it. But you can absolutely learn from it and try to keep from learning those hard truths twice!
Read more Hard Truths: Part II
Accepting those hard truths is so important! You don’t have to take ownership of them because they are outside of your control. Just accept them as they are, and keep on moving forward.
Read more Hard Truths: Part I
If you’re struggling to find motivation and energy to keep on going with that negative experience fresh in your mind, here are some tips to help you get back up on your writing horse again, as strong as ever.
Read more Going to work after a negative experience
So, the time has come. You get a notification for your posted fanfic/short story/novel and you go to check out the review only to find out that it’s — gasp —negative?! That weird whirlwind of anger, shame, and indignation you’re feeling right now is one that we’ve all felt at one point or another. Whether it was from a particularly harsh critiquing group or an online anonymous 123username reader, it cuts deep. So, what do you do?
Read more How to deal with negative reviews
Sometimes a difficult client can create a bad experience on your end as well no matter how much you may want to be positive and productive. Looking for some tips on how to save yourself the potential frustration, lost time and cancelled orders? Here are some warning behaviours to watch out for.
Read more When to break up with a customer
No matter how good you are at being in business, there will that day where you are going to get the customer who’s just impossible to deal with. Maybe they’re rude, maybe they’re needlessly picky, or maybe they’re just really difficult to deal with. Whatever makes them difficult for you, here are some tips to get through those interactions that won’t leave you feeling like a doormat.
Read more How to deal with a difficult client