Tag: professional boundaries

3 times when it’s okay to let off a little steam with a customer

Let’s be real here: when you are a professional, you so often have to be a mature person and walk away without retorting or pushing back. That might be good for business, but sometimes you just want to bite back, right? Now's your moment.

A china teapot is steaming with the lid has been removed to allow the steam to dissipate

How to de-escalate inflammatory comments

I’ve said it before, but I’ll say it again. Dealing with customers can be very challenging and will lead to a lot of frustration. I’d have to say that some of my most important lessons in business have been around the idea of learning how to professionally and properly deal with customers. Specifically, those who…

Kelterss

Tag: professional boundaries

3 times when it’s okay to let off a little steam with a customer

How to de-escalate inflammatory comments

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