difficult customer
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3 times when it’s okay to let off a little steam with a customer
Let’s be real here: when you are a professional, you so often have to be a mature person and walk away without retorting or pushing back. That might be good for business, but sometimes you just want to bite back,… Continue reading
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Hard Truths: Part II
Hard truths that connect to customers are ample learning situations where you can choose just how you will respond to them. It doesn’t mean you need to like it, or that you have to look forward to it. But you… Continue reading
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How to deal with the haters: Personal
The thing is, there is endless advice on what to do with haters from a professional standpoint (I will soon voice my own thoughts on the subject), but there’s a person behind every writer’s mask. And that person needs help… Continue reading
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How to deal with a difficult client
No matter how good you are at being in business, there will a day when you are going to get a customer who’s just impossible to deal with. Maybe they’re rude, maybe they’re needlessly picky, or maybe they’re just really… Continue reading
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