Hard truths that connect to customers are ample learning situations where you can choose just how you will respond to them. It doesn’t mean you need to like it, or that you have to look forward to it. But you can absolutely learn from it and try to keep from learning those hard truths twice!
Sometimes a difficult client can create a bad experience on your end as well no matter how much you may want to be positive and productive. Looking for some tips on how to save yourself the potential frustration, lost time and cancelled orders? Here are some warning behaviours to watch out for.