Kelterss

Top 3 things I love about platform freelancing

You don't have to decide between platform and private freelancing. As I said, I do both and enjoy both for unique reasons. The options are out there, so you may as well make use of them. Right?

A crowd of people in white t-shirts, including men, women, and children . All of them are staring down at their phones

Common questions on my career path

There are some questions that I get a lot when people discover that I’m a writer. For example: “do you get in arguments with your characters?” Or “Are you still sane?” The answer to both is yes, by the way.

Construction paper question marks on different colored backgrounds and shapes. All lead to a notebook and a woman's hands which hold a pen

Why my planner is my lifeline for business organization

Since I’m a professional business content writer, you’d probably think my favourite business tool was a word processor, right? My favourite business must-have is actually my planner! It’s my most important business expense every year.

Woman sitting on a picnic blanket and writing in a weekly planner with her phone close by

3 times when it’s okay to let off a little steam with a customer

Let’s be real here: when you are a professional, you so often have to be a mature person and walk away without retorting or pushing back. That might be good for business, but sometimes you just want to bite back, right? Now's your moment.

A china teapot is steaming with the lid has been removed to allow the steam to dissipate

How to control your temper on the job

Being a professional means that you’re going to have to, well, be professional. These tips always help me keep from losing my temper (for the most part). This means that I can walk away from it and know that I’m the professional and that they aren’t.

A business woman with a determined face and in a determined stance standing in front of a window

How to de-escalate inflammatory comments

I’ve said it before, but I’ll say it again. Dealing with customers can be very challenging and will lead to a lot of frustration. I’d have to say that some of my most important lessons in business have been around the idea of learning how to professionally and properly deal with customers. Specifically, those who…

Two women in an intense discussion. One is gesturing angrily and the other is impatient or frustrated and listening

What I love most about working as a professional writer

There is a lot of content available that is scraped from a competitor or “written” by a spinning engine. It gives content writing a bad name since many average online readers don’t realize what’s going on behind the scenes. I manually write every single word that I deliver. Is it always loved by my customers? Of course not. Sometimes it might even be a piece of crap. But it’s genuinely and authentically my piece of crap.

A smiley face drawn in the sand that is framed by a woman wearing black shoes and pants

Things I wish someone had told me before going into professional writing

There are quite a few things that I wish I had learned before becoming a professional writer. Still, these are the top ones that I use to help inspire the next generation of writers considering the career path. Use these as your compass!

A pile of books with one open on top, the pages fanning.

Hard Truths: Part II

Hard truths that connect to customers are ample learning situations where you can choose just how you will respond to them. It doesn’t mean you need to like it, or that you have to look forward to it. But you can absolutely learn from it and try to keep from learning those hard truths twice!

Angry and offended person yelling at laptop on the table.

Hard Truths: Part I

Accepting those hard truths is so important! You don’t have to take ownership of them because they are outside of your control. Just accept them as they are, and keep on moving forward.